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Frequently Asked Questions

Below find answers to some of our most frequently asked questions.

1) Can I buy Cheyanne Symone products if I am not native or indigenous?

Yes! Anyone of any background is welcome to purchase our jewelry. The real issue is when non-native companies co-opt native symbols and traditions for profit. When you buy from Cheyanne Symone, you are supporting a small, indigenous-woman owned business. You are celebrating and showcasing cultural traditions, and directly supporting a native artist. We welcome your business, regardless of where you are from!

2) Who makes Cheyanne Symone jewelry?

Currently we have two beaders at Cheyanne Symone, including the company's founder and owner Brittany C. Turner a citizen of the Haliwa-Saponi Tribe and Rebecca Lynn, a two-Spirit artist from the Little Traverse Bay band of Odawa Indians. Click HERE to learn more about our beaders and the Cheyanne Symone team.  

3) Where are the earrings made? Where do source materials come from?

All products are handmade in the United States, currently in Southeast Michigan. 

Source materials for products come from all over the world. We strive to buy from American businesses and local artists whenever possible and are committed to increasing transparency in our process. We ask the same in return from our vendors. If you have any questions about sourcing for a product, please feel free to ask.

4) How are prices determined for products?

The biggest factors affecting prices are labor and materials:

  1. a) Labor- Cheyanne Symone earrings are handmade and time-intensive using a bead embroidery technique where each bead is applied one-by-one. This process can take anywhere from 2-8 hours per pair. As a result most of the pricing consists of the beader's labor. We compensate our beaders with an ethical and fair wage.
  2. b) Materials- Material costs vary. Items that come from another artist (such as our birch bark centers) or precious and semi-precious gemstones and pearls are inherently more expensive than standard glass beads. We also purchase sustainable shipping materials that are recyclable, reusable and biodegradable; surgical steel and recycled sterling silver posts to reduce risks for those with sensitive ears; jewelry bags for storage; extra large ear backs and more.

5) What is your return policy?

You are entitled to a replacement or refund within 30 days of your purchase. Please note that the product must be returned unused, in original packaging. Items purchased on sale and/or through special promotion may be returned within 30 days of purchase in exchange for Cheyanne Symone credit only. Shipping and handling charges for returned merchandise are nonrefundable. Upon receipt of returned goods, Cheyanne Symone LLC reserves the right to deny a refund if the merchandise does not meet return - policy requirements.  More at REPAIRS + RETURNS.

6) Do you repair earrings?

Yes! The life cycle of our products does not end with your final purchase. We will repair products hassle free, anytime, guaranteed. Simply fill out the repair form and return to the provided address (P.O. Box 970500, Ypsilanti, MI 48197). Damage due to wear and tear will be repaired at a reasonable charge.  More at REPAIRS + RETURNS.

7)  Do you offer free shipping?

We always offer free standard shipping on orders placed within the U.S.

International shipping cost will vary based on country. More at SHIPPING.

8) What is the best way to get in touch with Cheyanne Symone?

The best way to contact us is via email,

Based on 92 reviews
Compliments All The Time

I have had these earrings for a few years now and I can honestly say I still get so many compliments. They really are a nice statement piece, but I wear them semi-regularly for work because I wear lots of dark colors. Extremely classy and most definitely a conversation starter. I promise you that you can’t miss with these. 💅🏽

Sunset Stud Earrings
Aunane Ahdunko
Sunset DAZZLING!!!

I love my SUNSET STUD EARRINGS. They are so colorful and vivid in person. I feel so pretty wearing them. And ordering, packaging, and arrival were done professionally and in the timely manner as such. Thank you, Brittany!!! She contacted me in email to ask if a different pattern was okay in one beading segment. And I replied yes. To me I thought it’s meant to be :-) . So yes, Brittany is an interactive business owner. I was more than impressed by the personal touch and experience. Again thank you, Brittany.

Little Green Earrings
Michelle Croal
Can you have too many Cheyanne Symone earrings?

This answer is no! These are exquisitely made and stunning. Perfect addition to any outfit - casual or formal. Lightweight so no earlobe aches!

The color changes depending on the light. Sometimes they look green, sometimes a darker turquoise. The seed beads are very similar to those of the Two Spirit earrings.


Perfect size, not too huge, and excellent craftsmanship. Also great customer service.

Great Choice!

I purchased a pair of Little Ash Earrings for my wife as a Christmas present. She wears quite a bit of black and white attire and this pair of earrings seemed to me to perfectly align with her tastes. They do! She absolutely loves them and wears them quite often for both casual and more formal events and has remarked about the many compliments she receives The affordability, craftsmanship and beauty are unmatched!

5-Star Home Run!

I purchased this incredibly lovely pair of pearl stud earrings as a birthday present for my wife. They are absolutely gorgeous and my wife loves them! We couldn't be more satisfied with our purchase.

A Cute Way to Tie my Outfits Together!

These earrings are so cute in person and I'm glad I bought them! I love that they bring together all the brown and black in my wardrobe. I wear black boots with everything, and now with these earrings I feel like my brown tops and black boots look coordinated and planned.

I also love the design and the combination of matte and glossy beads. The beading is very tight and high-quality, and the earrings are light and comfortable. Highly recommend these earrings to anyone who has been thinking about them!

Subtle statement piece!

These earrings are exquisite. Can’t wait to see what’s next! More ear wire options would be welcome!

Fell in love

These earrings are more amazing in hand and to the naked eye. I did not know what to expect. I see the brilliant beading and I feel honored to wear such a gorgeous work of art. Thank you. I wish many blessings upon each artist behind every earring.

I'll be back!

These earrings were so gorgeous I had difficulty sending them to my mom for Christmas and not keeping for myself!!! I have another great pair by Cheyanne so I will just wait until next Christmas to add to my own collection.

Perfect Pair

I love these. I've worn them every day since I purchased them. They are fantastic for when I am dressed up or dressed down. They are so precious. The only thing I wished is that they had screw on backs so I know I wouldn't loose them.

Love the earrings

Very impressed with the quality, the design and the service... Looking forward to enjoying them for a long time

Classic and exquisite earrings!

Absolutely show stopping earrings draw a a lot of compliments! Treasured additions to my “inspired Native” collections!

Pretty for Fall

The colors in these pretty earrings are perfect for the Fall season. Beautifully made and the perfect size for studs, these are one of my favorite pairs.

Glamming in my jammies

They add a touch of glam to my everyday routine! Love that they are made locally with sustainably sourced materials.

Absolutely Perfect!

These little gems are even more stunning in-person! I really appreciate the detailed elegance.

The beauty of Cheyanne Symone earrings never disappoints…but the “above and beyond” approach to customer satisfaction along with being a responsible brand will always bring me back for more. 💜


I had been waiting for these earrings to be restocked for months. As soon as I received the email that they were available, I hopped onto the site and snatched them up! The earrings are even more beautiful in person. The mini size is great and still makes it a nice statement earring. Shipping was speedy and they arrived exactly when I needed them. Gorgeous!

Beautiful earrings!

These earrings are my new favorites. Not only are they beautiful and of the highest quality, but they are very light and comfortable. They are truly unique.

Turquoise Blue Classic Pearl Stud Earrings

These earrings are so beautiful! Quality is great and I am very happy with my purchase!

The earrings are just beautiful. The quality of work is excellent and I am very happy that I was able to purchase a pair of these lovely earrings.

I was notified that they might be delayed. Brittany reached out personally and alerted me, and offered to make me a pair herself if they didn't arrive in time. Thankfully they arrived on time, but that's true customer service, and shoes how much they care about customers

Adeline Earrings
Sage BlackOwl
So pretty and light

I love wearing these! It is hard to wear long earrings during the day because they get caught on everything and my little one tugs at them. These little beaded gems are so pretty and lightweight I forget I’m wearing earrings. Love!

Beautifully crafted

Bought these as a gift for my sister who absolutely loved them, not only for how they look, but also for coming from an Indigenous-led company that puts workers and the environment first. Very happy with my purchase!

Got the abalone earrings for my wife and she loves them. Very pretty.